HOMESCHOOL FTS POLICIES

Returns & Refund Policy

Last Updated: October 4, 2026

We want you to know exactly what to expect before purchasing from HomeSchoolFTS.com.

Because HomeSchoolFTS primarily sells downloadable digital products, digital purchases are handled differently from physical merchandise.

Digital Products

Digital products include items such as:

• Printable PDFs
• Homeschool planners
• Worksheets
• Activity packs
• Educational packets
• Schedules
• Templates
• Guides
• Digital bundles
• Other downloadable resources

Digital Sales Are Generally Final

Because digital products cannot be physically returned once access has been provided, digital product purchases are generally final and non-returnable after delivery or download access has been provided.

Please review the product description, included files, grade or age level, previews, and software requirements before purchasing.

When We Will Help

Please contact HomeSchoolFTS if:

• You were charged more than once for the same purchase
• You received the wrong file
• A purchased file is corrupted or will not open
• A download link does not work
• You completed payment but never received access to the product
• The product you received is materially different from the product described on the purchase page

When possible, we will first attempt to correct the problem by replacing the file, restoring download access, or sending the correct product.

If we cannot reasonably correct the issue, a refund may be issued when appropriate.

Change-of-Mind Purchases

Refunds are generally not provided because:

• You changed your mind
• You no longer need the product
• You purchased the wrong grade or product
• You did not read the product description
• You later found a different resource you prefer
• You do not have compatible software to use a clearly identified file format
• You downloaded the product and decided not to use it

We encourage you to review product descriptions and previews carefully before purchasing.

Duplicate Purchases

If you accidentally purchase the exact same digital product more than once, contact us with the transaction information.

After verifying the duplicate purchase, we may refund the duplicate charge.

Technical Problems

If a product will not download or open, contact us before filing a payment dispute.

Include:

• The email address used for the purchase
• The name of the product
• The approximate purchase date
• A description or screenshot of the problem, when helpful

We will make a reasonable effort to resolve legitimate download or file-access problems.

Bundles

Partial refunds are generally not available for individual products included within a digital bundle after the bundle has been delivered.

If the bundle itself contains a missing, damaged, or incorrect file, contact us and we will work to correct it.

Free Products

Free downloads have no purchase price and are therefore not eligible for monetary refunds.

If a free resource has a technical problem, you may still contact us so we can attempt to fix the issue.

Physical Products

If HomeSchoolFTS begins selling physical merchandise, the applicable product page may contain a separate return policy covering shipping, return timeframes, product condition, and return shipping.

The digital-product policy above does not automatically apply to physical merchandise.

Chargebacks and Payment Disputes

If you believe there has been a billing error or a legitimate problem with your purchase, please contact HomeSchoolFTS first so we have an opportunity to investigate and resolve the issue.

Nothing in this policy

eliminates any dispute or consumer protection rights provided by your payment provider or applicable law.

Exceptions Required by Law

Nothing in this Returns & Refund Policy is intended to limit a refund, cancellation, warranty, or other consumer right that cannot legally be waived.

Contact Us

For purchase, download, or refund questions, use the Contact page on HomeSchoolFTS.com.

Please include enough information for us to identify the applicable transaction.

Website: HomeSchoolFTS.com